Shipping Policy for SharpCite

Effective Date: January 18, 2025

At SharpCite, we strive to provide a smooth and efficient shipping experience for all our customers. Below is an outline of our Shipping Policy, which explains how we handle shipping for your orders.

1. Order Processing Time

  • All orders are typically processed within 1-2 business days from the time of purchase.
  • Orders placed on weekends or holidays may be processed the next business day.
  • After processing, you will receive a shipping confirmation email with tracking details for your order.

2. Shipping Methods and Rates

We offer a variety of shipping options to suit your needs. The shipping method and cost will be calculated during checkout based on your location and order size.

A. Domestic Shipping (United States)

  • Standard Shipping: Delivery time typically between 5-7 business days.
  • Expedited Shipping: Delivery time typically between 2-3 business days.
  • Overnight Shipping: Next business day delivery for orders placed before 12:00 PM (EST).

Shipping costs will vary based on the shipping method selected, order weight, and destination. The applicable shipping fees will be displayed during the checkout process.

B. International Shipping

  • We offer international shipping to select countries. Shipping rates and delivery times will vary depending on the destination.
  • International shipping delivery times typically range between 7-21 business days, depending on the country and shipping method chosen.
  • Customs and Duties: For international shipments, the recipient may be subject to import taxes, customs duties, and fees levied by the destination country. These additional charges are the responsibility of the customer and are not included in the shipping cost provided at checkout.

3. Shipping Restrictions

  • We currently ship to the United States and select international destinations. Please check during checkout to confirm if we ship to your country.
  • We do not ship to P.O. Boxes or military addresses (APO/FPO).
  • Some products may be restricted from being shipped to certain locations due to legal, safety, or shipping regulations.

4. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order’s status on the carrier’s website.
  • If you have trouble tracking your order, please contact our customer service team at info@sharpcite.com, and we will assist you.

5. Shipping Delays

  • While we aim to process and ship orders as quickly as possible, occasional delays may occur due to factors such as high order volume, weather conditions, or unforeseen issues with shipping carriers.
  • We will notify you if your order is significantly delayed and provide you with the updated delivery information.

6. Shipping Insurance

  • Shipping insurance is not included by default in our shipping options, but you may be able to purchase insurance for your order during checkout.
  • If you purchase shipping insurance, we will assist in resolving any issues with lost or damaged items during transit.

7. Lost or Damaged Shipments

  • If your order is lost or damaged during shipping, please contact us immediately at info@sharpcite.com.
  • We will work with you and the carrier to investigate the issue and provide you with a resolution, which may include sending a replacement or issuing a refund for damaged or lost items.

8. Address Accuracy

  • Please ensure that the shipping address you provide during checkout is accurate and complete.
  • We are not responsible for delays or undelivered packages due to incorrect or incomplete addresses. If a package is returned to us due to an address error, you will be responsible for any additional shipping costs to resend the order.

9. Order Modifications

  • Once an order is processed and shipped, we are unable to modify the shipping address or cancel the order. Please double-check your shipping information before completing your purchase.
  • If you need to change the shipping address before your order ships, please contact us as soon as possible at info@sharpcite.com.

10. Shipping Cost Estimator

  • The shipping cost will be automatically calculated during the checkout process based on the shipping method, delivery location, and the weight of your order.
  • You can choose from the available shipping options to select the delivery method that best fits your needs.

11. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon publication. We encourage you to review this policy periodically for updates.

12. Contact Us

If you have any questions or concerns regarding shipping, please reach out to our customer service team:

SharpCite
Phone: (501) 724-0080
Email: info@sharpcite.com
Website: www.sharpcite.com
Address: 302 Newell Rd, Bald Knob, Arkansas (AR), 72010, United States