Payment Policy for SharpCite

Effective Date: January 18, 2025

At SharpCite, we strive to provide a seamless and secure payment process for all our customers. By placing an order on our website, you agree to the terms of this Payment Policy. Please review the following to understand how we process payments for your purchases.

1. Accepted Payment Methods

We accept the following payment methods for online transactions:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
  • PayPal: You can also choose to pay via PayPal, which provides a secure method to complete your transaction.
  • Other Payment Options: We may offer other payment methods (such as Apple Pay, Google Pay, etc.) during the checkout process, which will be clearly indicated.

By selecting your preferred payment method, you authorize SharpCite to charge the total amount for the items purchased, including applicable taxes, shipping, and handling fees.

2. Payment Authorization

Once you place an order, the payment information you provide will be processed. This process includes the authorization of payment by your selected payment method. Payments are processed at the time of checkout and SharpCite will only charge the full payment amount upon successful authorization.

  • Authorization Process: Depending on your payment method, an authorization hold may be placed on your account at the time of order placement. This hold will be released once payment is confirmed.
  • Payment Confirmation: Once your payment has been authorized and processed, you will receive an order confirmation email containing details about your purchase.

3. Pricing and Taxes

  • Product Pricing: All product prices on SharpCite are listed in U.S. dollars (USD). Prices are subject to change without prior notice, but the price at the time of your order is the final price.
  • Sales Tax: Sales tax will be applied to your order based on the applicable tax rates for your shipping address. This will be calculated and added to your order total during checkout. Sales tax rates may vary based on the state or country where the goods are being delivered.

4. Payment Security

We prioritize your security and use the latest technology to ensure that your payment information is protected. We work with trusted payment processors and use SSL (Secure Socket Layer) encryption to protect your data during transmission. However, while we take extensive precautions to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

  • Secure Transactions: Our website utilizes SSL encryption to protect your credit card information during payment processing.
  • Payment Processors: We partner with reputable third-party payment processors (e.g., PayPal, Stripe) to handle all credit card and payment transactions. These processors adhere to the highest security standards.

5. Order Cancellations and Changes

  • Cancellations: If you wish to cancel an order, please contact us as soon as possible. Orders can only be canceled if they have not yet been processed or shipped. Once an order is processed or shipped, it cannot be canceled, but you may return the items in accordance with our Refund and Returns Policy.
  • Modifications: We are unable to modify your order once it has been placed. If you need to make changes, please contact us as quickly as possible, and we will assist you if the order is not yet processed.

6. Failed Payments

If your payment fails for any reason (e.g., insufficient funds, incorrect payment information), we will notify you via email. We may request an alternative payment method, and your order will not be shipped until payment is successfully processed.

  • Payment Retry: You may retry the payment by updating your payment details. If the payment continues to fail, we will cancel the order and notify you.
  • Payment Decline: If your bank or payment provider declines your payment, it is your responsibility to resolve the issue with them directly.

7. Payment Disputes

If you have any issues with charges or discrepancies related to your payment, please contact us at info@sharpcite.com. We will investigate the issue and work to resolve it. If a dispute is raised with your bank or payment provider, we may temporarily suspend your account until the matter is resolved.

8. Currency

All payments are processed in U.S. dollars (USD). If you are shopping from outside the United States, your payment provider (e.g., credit card company or PayPal) may apply currency conversion rates and charge additional international transaction fees. We are not responsible for any currency exchange rates or fees that may apply.

9. Promotions and Discounts

  • Discount Codes: If you have a discount code, you can enter it during checkout. The discount will be applied to eligible products, and the final total will reflect the savings.
  • Promotional Offers: Promotional discounts, sales, and offers are subject to the terms and conditions specified for each promotion. Offers may have expiration dates or product exclusions.

10. Changes to This Payment Policy

SharpCite reserves the right to update or modify this Payment Policy at any time. If changes are made, they will be posted on this page, and the new policy will take effect immediately. We encourage you to review this policy periodically for any updates.

11. Contact Us

If you have any questions or concerns regarding our Payment Policy or need assistance with your payment, please feel free to reach out to us:

SharpCite
Phone: (501) 724-0080
Email: info@sharpcite.com
Website: www.sharpcite.com
Address: 302 Newell Rd, Bald Knob, Arkansas (AR), 72010, United States