Payment Policy
Effective Date: February 19, 2025

At SharpCite, we aim to make your shopping experience smooth and secure. This Payment Policy outlines the terms and conditions related to payments for all orders made on our website and in our physical store. By making a purchase with us, you agree to the following terms.

1. Accepted Payment Methods

We accept a variety of secure payment methods to ensure convenience and security for our customers. The available payment options include:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure online payment processing
  • Other Secure Payment Methods: As available during checkout

2. Payment Authorization

  • By submitting your payment details, you authorize SharpCite to charge the total amount of your order, including applicable taxes, shipping fees, and any applicable discounts or promotional codes, to your chosen payment method.
  • You confirm that the payment details provided are valid and correct, and that you are authorized to use the selected payment method.

3. Order Confirmation

  • After placing an order, you will receive an email confirming the receipt of your order and the payment authorization. However, this email does not constitute an acceptance of the order.
  • SharpCite reserves the right to cancel or modify any orders in the event of payment issues, including incorrect billing details or insufficient funds.

4. Billing Information

  • Please ensure that the billing information provided during checkout (such as name, address, and payment details) matches the information associated with your payment method to avoid processing delays.
  • Any discrepancies in billing information may cause delays in order processing and shipping.

5. Currency

  • All transactions are processed in U.S. Dollars (USD). The currency exchange rate will be handled by your bank or payment provider, and any additional fees or charges for international payments are the responsibility of the customer.

6. Payment Security

  • We take the security of your personal and payment information seriously. Our website utilizes industry-standard encryption and secure payment processing technologies to ensure that your information is protected during transactions.
  • For added security, we do not store sensitive payment information such as credit card numbers on our servers.

7. Failed Payments

  • If your payment fails for any reason, we will notify you by email, and your order will not be processed until payment is successfully completed.
  • You may need to verify your payment details and attempt the transaction again, or choose an alternative payment method.

8. Sales Tax

  • Sales tax will be applied to orders based on the applicable tax laws in your location. The total sales tax amount will be displayed during checkout before you complete your payment.

9. Refunds

  • For information on how refunds are processed, please refer to our Refund and Returns Policy. Refunds will be credited back to the original payment method used for the purchase, depending on the circumstances and the status of the return.

10. Payment Disputes

  • In the event of a payment dispute, please contact us immediately at info@sharpcite.com. We will work with you to resolve any issues related to billing or payments.

11. Customer Support

  • If you have any questions or concerns regarding your payment, please feel free to reach out to us:

Thank you for shopping with SharpCite! We appreciate your business and are committed to ensuring a secure, convenient payment experience.