Sales Policy for SharpCite

Effective Date: January 18, 2025

Welcome to SharpCite! We are dedicated to providing our customers with high-quality products and excellent service. Below is an outline of our Sales Policy, which governs the purchase of products on our website.

1. Order Placement

By placing an order on SharpCite, you are making an offer to purchase the products you have selected, subject to availability and the terms outlined in this Sales Policy. All orders are subject to our acceptance, which we will confirm through an order confirmation email.

2. Product Availability

  • We strive to keep our inventory up-to-date, but product availability is subject to change. In the event that an item is out of stock or unavailable, we will notify you as soon as possible and either offer a substitute or cancel the order and provide a full refund.
  • Prices and product availability are subject to change without notice. However, once your order is confirmed and payment is processed, the price of the item(s) will be locked in for that transaction.

3. Pricing and Taxes

  • Pricing: All prices are listed in U.S. dollars (USD) and are final at the time of purchase. Prices are subject to change, but the price at the time of your order is the amount you will be charged.
  • Sales Tax: Sales tax will be applied to your order if required by the state laws for your shipping address. The sales tax amount will be calculated and added during checkout.

4. Payment

  • Accepted Payment Methods: We accept major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment methods available at checkout.
  • Payment Authorization: By submitting your order, you authorize us to charge your payment method for the total order amount, including applicable taxes and shipping fees. Payment is processed at the time of order placement, and your order will not be shipped until payment has been successfully processed.

5. Order Confirmation and Processing

  • Order Confirmation: Once we receive your order, you will receive an order confirmation email, which includes details of the items ordered, pricing, and an estimated shipping date.
  • Order Processing: We process orders promptly, usually within 1-2 business days. Orders placed on weekends or holidays may take longer to process.

6. Shipping

  • Shipping Methods: We offer various shipping methods for your convenience, including standard and expedited options. Shipping costs are calculated during checkout based on the shipping address and method selected.
  • Delivery Times: Delivery times vary depending on the shipping method chosen and your location. Once your order ships, you will receive a tracking number so you can monitor the delivery progress.
  • Shipping Restrictions: We currently ship to the United States and select international destinations. Please verify whether we can ship to your location during checkout.

7. Order Changes and Cancellations

  • Order Modifications: Once an order is placed, it cannot be changed. If you need to make changes to your order, please contact us immediately, and we will do our best to accommodate your request, provided the order has not already been processed or shipped.
  • Order Cancellations: Orders can be canceled before they are shipped. If you wish to cancel your order, please contact us as soon as possible. Once the order has been shipped, it cannot be canceled, but you may return the items in accordance with our Refund and Returns Policy.

8. Promotions and Discounts

  • Promotions: From time to time, we may offer promotions or discount codes that can be applied to your order. Discounts will be applied during checkout, and you must enter the valid promotion code if applicable.
  • Eligibility: Some promotions may apply only to certain products or may have a minimum purchase requirement. Be sure to read the terms of any promotion before completing your purchase.

9. Refunds and Returns

  • We offer a Refund and Returns Policy for products that do not meet your expectations or have defects. If you wish to return an item, please refer to the details of our Returns Policy for instructions on how to return the product and receive a refund or exchange.

10. Product Warranties

  • Warranty Information: Some products may come with a manufacturer’s warranty. Please refer to the product’s description or packaging for details about any warranties that apply.
  • Warranty Claims: If your product is defective or damaged, please contact us immediately. We will work with you to resolve the issue, either by issuing a refund or arranging for a replacement.

11. Limitation of Liability

  • Limitation on Damages: To the fullest extent permitted by law, SharpCite is not responsible for any indirect, special, incidental, or consequential damages that may arise from your use of our website or the products purchased, including any loss of data or profits.
  • Product Use: By purchasing products from us, you agree to use them as intended and in accordance with any safety instructions provided. We are not responsible for any injuries or damages resulting from improper use of the products.

12. Changes to the Sales Policy

We reserve the right to modify or update this Sales Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon publication. Please review this policy periodically for any updates.

13. Contact Us

If you have any questions or concerns regarding this Sales Policy, please contact us:

SharpCite
Phone: (501) 724-0080
Email: info@sharpcite.com
Website: www.sharpcite.com
Address: 302 Newell Rd, Bald Knob, Arkansas (AR), 72010, United States